Contact Us

We are available 24/7 for customer support. Our manufacturing facility operates round the clock to ensure timely delivery of pharmaceutical products. Our customer service team is always ready to assist you with any queries.

We welcome partnerships with qualified distributors, pharmacies, and healthcare institutions. Please contact us through the form on this page or call our business development team. We'll guide you through our partner onboarding process, which includes verification of credentials and discussion of distribution terms.

Yes, we provide product samples to registered medical practitioners and healthcare institutions. Please submit a formal request with your medical practice details, and our team will process your sample request within 5-7 business days.

We maintain strict quality standards, and defective products can be returned within 30 days of purchase with proper documentation. Please contact our customer service team to initiate a return. Unopened products in original packaging are eligible for return or replacement.

All our products feature unique batch numbers and QR codes for authenticity verification. You can verify products on our website by entering the batch number, or scan the QR code to access complete product information including manufacturing date, expiry, and quality certifications.

Currently, we focus on serving the Indian market with our extensive distribution network across 15+ states. We are planning international expansion in the near future. If you're interested in international partnership opportunities, please contact our business development team.

Swiss Medicare is GMP certified, ISO certified, and WHO-GMP compliant. We also adhere to Schedule M requirements set by Indian regulatory authorities. Our facility undergoes regular audits to maintain these certifications and ensure the highest quality standards.

For bulk orders, we typically deliver within 5-7 business days depending on location and product availability. Emergency orders can be expedited based on requirements. We maintain strategic inventory positions across India to ensure quick delivery to our distribution partners.